There's no need to log out or restart after taking this step. This step is optional.ĭelete the following items, if they exist, as in Step 1: The malware is now permanently inactivated, provided that you don't reinstall it. You may have to do the equivalent in the Chrome and Firefox browsers, if you use either of those. Also remove any other extensions that you don't know you need. In the Extensions tab of the Safari preferences window, uninstall an extension named 'XSearch' if it's present. Also remove any items with a name such as 'Shoppy' or 'WebShoppy.' Empty the Trash. Open the Applications folder and move an item named 'Advanced Mac Cleaner' (if it's present) to the Trash. You may be prompted for your administrator login password.ĭon't delete the LaunchAgents folder or anything else inside it. If so, move those files, and only those, to the Trash. Inside it there may be one or more files with a name beginning in You may not see what you pasted because a line break is included.

In the Finder, selectįrom the menu bar and paste into the box that opens by pressing command-V. *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. If it does, look inside it for files with a name that begins in either of these ways:

Right-click or control-click the highlighted line and selectįrom the contextual menu.* A folder named 'LaunchAgents' may open. Triple-click anywhere in the line below on this page to select it: If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one. This procedure works as of now, as far as I know. Malware is always changing to get around the defenses against it. Some of the files listed may be absent in your case. To remove it, please take the steps below. You may have installed a fake 'utility' called 'Advanced Mac Cleaner.' Like any software that purports to automatically 'clean up' or 'speed up' a Mac, it's a scam, and some variants of it are ad-injection malware. That's how you create problems, not how you solve them. First, never use any kind of 'anti-virus' or 'anti-malware' software on a Mac.

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